For the past few days I’ve had to abandon Glitz & Glamour Citrine for another aspect of my job, kitting class supplies. Criss Cross class supplies need to go out as soon as possible, but alas! There’s a problem.
When I ordered supplies from my regular supplier, I specified that if anything was back ordered, to please let me know so I could acquire from a different source. I heard nothing, so I assumed that everything would be in the box. The shipment arrived while I was away tending my mother, and I couldn’t open the box while I was out of town. When I opened the box to begin assembling kits, I discovered that not one, not two, but three different items were back ordered and not in the box! Frantic phone call to the supplier, who confirmed that the items were indeed back ordered, and no hint as to when they would ship.
I spent yesterday trying to find other sources for the missing kit items, and hopefully they will be on their way soon.
I also had to revamp the instruction book to include a fourth color way. Instructions rewritten, books printed and ready to ship as soon as the missing kit items arrive. But the clock’s ticking and I’m getting nervous about getting things out in a timely manner.
Why not order sooner? Good question, and one for which there’s no easy answer. I placed my orders as soon as the registration period ended, and there’s a built-in time cushion to allow for supplies to arrive, assemble kits and mail. When a supplier lets me down, though, that time cushion quickly evaporates. Ordering in advance of the end of registration is fraught with problems. What if I order too much? I have to pay for the supplies and am stuck with them unless I can find another use, or have the class again. What if I order too little? It’s also a problem because I have to pay shipping charges for each and every shipment – far better to place one order and have one shipping charge!
So while I’m waiting for my missing kit items, I’ll get back to Citrine. Fingers crossed the supplies arrive quickly!